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Have a question? Please don’t hesitate to reach out! We’re laser-focused on serving you.
FAQs
We have spent a significant amount of time researching and testing various brands of tumblers to find quality tumblers at an affordable price. We do not engrave on pre-purchased tumblers due to the unknown quality of the tumblers for engraving purposes.
We use a food grade mineral oil on the boards.
Because the boards are made of all natural woods, the engraving will vary depending on the specific grains of the boards. Each board is unique and one of a kind.
Yes, local pickup/delivery is available in the greater Rhinelander area. Please contact us to discuss making arrangements for local pick up/delivery.
Yes, we currently ship within the United States.
Yes, please contact us at info@northernhighlandlaser.com to discuss wholesale pricing.
Yes, please contact us at info@northernhighlandlaser.com to discuss bulk order pricing.
Yes, we will work to engrave your logo. Please provide a copy of the logo in a PNG or SVG format.
Yes, please reach out to us and we would be happy to work with you on a custom item or design. Please note, a customized design fee may apply depending on the complexity of the design.
Please fill out the form in the contact us section on our website or send us an email at info@northernhighlandlaser.com
We do not accept returns or exchanges and all sales are final. However, if there is an issue with your order, please reach out to us directly via email at info@northernhighlandlaser.com
We do our best to fulfill and ship orders within 7-10 business days, sometimes sooner. Please note that turnaround times may be longer during holidays, and can vary depending on items in stock and current production schedule.